WHERE ARE YOUR PRODUCTS MADE?
DO YOUR PRODUCTS INCLUDE WARRANTY?
HOW CAN I USE A COUPON CODE?
HOW LONG DOES ORDER PROCESSING TAKE?
WHEN WILL MY ORDER BE DELIVERED?
HOW LONG DOES SHIPPING TAKE ? (COVID-19 UPDATE))
Shipping time can vary based on the final destination of the delivery. Domestic orders typically take 2-3 business days unless overnight shipping is added to your order. International orders can take 3-21 business days depending on the shipping chosen by the buyer.
Due to COVID-19, processing times have been extended in order to carefully follow protective guidelines. Shipping times have also been extended by shipping carriers. For more information, please visit our Shipping + Delivery page.
DO YOU OFFER WHOLESALE OR TRADE PRICING?
HOW DO I TRACK MY ORDER?
MY ORDER WAS LOST OR STOLEN?
WRONG ADDRESS DURING CHECKOUT?
DO YOU OFFER SIGNATURE CONFIRMATION?
WHAT IS YOUR RETURN POLICY?
ALL RETURNED ITEMS MUST BE IN ORIGINAL CONDITION AND MUST INCLUDE ALL PEICES IN THE PACKAGE.
All orders are eligible for returns or exchanges if processed within 30 days of delivery. Due to the sensitive nature of products, we are very strict with our return policy. If you fail to follow the instructions for the return, or send back a used item, and not in original conditions, you will not receive a refund.
HOW DO I RETURN OR EXCHANGE AN ORDER?
I RECEIVED A DAMAGED ORDER?
WHAT REFUND OPTIONS DO YOU OFFER?
While completing your return, you have the option to receive a refund by store credit, original form of payment, or an exchange depending on your intent.
Note: Only orders within 30 days of delivery will be returnable.