FAQs

OUR GUARANTE

Don't love your order? You can always return it for a full refund and rest assured you will always be guaranteed satisfaction or your money back.

HOW DO I USE A COUPON CODE?

During checkout, please enter the code above the order total. You may only use ONE coupon per order.

WHERE ARE YOUR PRODUCTS MADE?

Most of our products are make in Hong Kong with upmost quality and materials to ensure customer satisfaction.

HOW CAN I CONTACT YOU ABOUT A PRODCUT INQUIRY?

If you have any questions or concerns about a product, please fill out the form on our Contact Us page and one of our reps will reach out to you as soon as possible.

HOW CAN I CHANGE MY DELIVERY ADDRESS?

Once an order ships, we cannot change the delivery address. If your order has not shipped, please reach out to us by filling out the form on our Contact Us page to verify if it can be changed. MINT BLISS DECOR is not responsible for lost packages due to insuffieienct addresses entered during checkout.

DO YOU OFFER TRADE PRICING?

Yes, we do. Please fill out our trade account application. The link is at the bottom of our website under 'BRAND'. Once submitted, one of our reps will review it and an email with further steps will be sent to you to complete registration.

HOW CAN I TRACK MY PACKAGE?

You may use our tracking page or you can contact us directly for more help. Please fill out the form on our Contact Us page.

WHAT ARE YOUR LEAD TIMES?

Due to Covid-19, our current lead times have been extended to 2-4 weeks. Lead time includes processing and shipping time. For more information on shipping and delivery times, please visit our Shipping page.

WHAT IS YOUR RETURN POLICY?

All orders are eligible for a return within 30 days of delivery. All items must be unused and it's original box with all parts included in order to receive a refund. Exchanges also must be completed within 30 days. All refunds will go back to the ORIGINAL form of payment unless the customer prefers a store credit.